Shipping Policy

Last Updated: August 22, 2026

Thank you for shopping with Free Me Co. We’re a small Texas-based business, and every order means a lot to us. Please review our shipping policy below before placing your order.

Order Processing

Most orders are processed and prepared for shipment within 3–5 business days after your order is placed.

During new releases, events, holidays, sales, or periods of higher-than-normal order volume, processing may take a little longer.

Please note that processing time is separate from carrier transit time.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on your order and available shipping method.

Any promotional free-shipping offers will be subject to the terms stated with that promotion.

Estimated Delivery

Once your order has shipped, delivery times depend on the shipping carrier, destination, weather, holidays, and other circumstances outside of our control.

Free Me Co. cannot guarantee a specific delivery date once a package has been transferred to the shipping carrier.

Tracking Your Order

When tracking is available, you will receive tracking information using the email address or phone number provided with your order.

Please allow time for the carrier to scan and update your package after receiving your shipping notification.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your address, please contact us as soon as possible. We will do our best to correct it before shipment, but we cannot guarantee changes once an order has entered fulfillment or shipped.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to have the order shipped again.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, transit and delivery are handled by that carrier.

If tracking shows that your package is delayed, lost, or delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and contact the shipping carrier using your tracking information.

If you still need assistance, contact Free Me Co. and we will do our best to help you determine the appropriate next step. However, Free Me Co. is not responsible for packages that are lost or stolen after the carrier confirms delivery.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us promptly and include your order number and photos of the item and packaging so we can review the issue.

Local Pickup

When local pickup is offered, availability and pickup instructions will be provided at checkout or after your order is placed.

Please wait until you receive confirmation that your order is ready before arriving for pickup.

Questions?

If you have questions about your order or shipping, please contact Free Me Co. through the contact information provided on freemeco.co.

Stay Free.